|Story by daniellexo, julieincharge, SarahSays, stellaloella |
Published on December 9, 2010 in Seller Handbook
As we quickly approach shipping cut-offs to deliver gifts in time for the holidays, some last minute shoppers may appreciate the convenience of a gift certificate from your Etsy shop. We have some guidelines and tips for sellers who wish to offer gift certificates.
How to Set Up Your Listing
Be sure to include pertinent information in your item listing, even if it seems obvious to you:
- When you list your gift certificate, make sure to follow Etsy's rules for item listings.
- Be sure to use the words "Gift Certificate" in your item listing's title and as a tag.
- Your listing must be for a set price; this should be the full value of the gift certificate.
- Be clear in your description that this gift certificate is only redeemable in your Etsy shop.
- Let your buyers know how you will handle an order redemption that has a balance. For instance, will you send the gift certificate redeemer a revised PayPal invoice?
- Your listing must be an actual, tangible item for purchase. This could be a traditional, formal paper certificate, notecard, MOO card or something the recipient might want to hang on to a little longer, like a sticker, coaster, patch or badge. A digital file, like a .pdf, is also acceptable.
- Let your buyers know how long it will take you to ship the gift certificate (or email the digital file).
- Please change your Etsy settings to allow "other" as a checkout option if it is not already enabled. This will allow the gift recipient to redeem the gift certificate in your shop.
What to Include With Your Gift Certificate
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